At Zoon Global, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose information that we gather from you during your interactions with our website and services. By using our website and booking any of our packages, you agree to the terms outlined in this policy.
1. Information We Collect
Zoon Global collects the following types of information to provide a personalized experience:
Personal Information: When you book a package, we may collect personal details such as:
Name
Contact Information (Email, Phone Number)
Passport details (for visa processing)
Payment information (Credit card or bank details)
Address
Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as:
Browser type
Device information
IP address
Geolocation data
Pages visited and interactions with our site
2. How We Use Your Information
The information we collect is used for the following purposes:
Processing Bookings: We use your personal details to process your Hajj and Umrah bookings, including visa applications, flights, accommodations, and transportation.
Communication: We may use your contact details to send you booking confirmations, updates, promotional offers, and important information regarding your package.
Improving Our Services: Non-personal information helps us improve the functionality of our website and tailor our offerings to better suit your preferences.
Payment Processing: To process payments securely and provide you with a seamless booking experience.
3. Protection of Your Information
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure payment gateways.
Data Storage: Personal information is stored in our secure database and only accessible to authorized personnel involved in the booking process.
Sensitive Information: Any sensitive information such as payment details is processed via secure channels and never stored directly on our website.
4. Sharing of Information
Zoon Global does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers under the following circumstances:
Visa and Travel Services: We share personal details with airlines, hotels, and other service providers to facilitate the booking of your package and ensure smooth processing of your pilgrimage.
Payment Processors: We use trusted payment processors to handle your payment information securely. These processors may collect and store your data for the purpose of completing your transaction.
Legal Compliance: We may disclose your personal information when required by law or to comply with legal processes, regulations, or government requests.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences, customize content, and track website performance.
Cookies: A cookie is a small file stored on your device that allows us to remember your preferences and provide a personalized experience.
Tracking Technologies: We may use third-party analytics tools (like Google Analytics) to track visitor behavior on our website.
You can control cookie settings through your browser, but please note that disabling cookies may impact some features of our website.
6. Your Rights Regarding Your Data
As a user, you have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you at any time.
Correction: You can update or correct your personal information if any details are incorrect or outdated.
Deletion: You can request the deletion of your personal data, subject to certain conditions (e.g., ongoing transactions or legal obligations).
Opt-Out: If you no longer wish to receive promotional emails or notifications, you can opt-out by unsubscribing via the links provided in our communications.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before sharing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
Zoon Global reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: [Your Email Address]
Phone: [Your Contact Number]
Website: [Your Website URL]
By booking any of our services or using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Zoon Global with your personal information. Your privacy and security are our priority!
